AI phone receptionist on ElevenLabs
A voice agent that answers your calls, takes the caller's details without mistakes and books the appointment straight into your calendar.
Reliable email over the phone
The agent asks for the domain first, then the address letter by letter with phonetic read-back, and checks that the domain accepts mail before confirming.
Booking in Outlook
Checks the slot for conflicts, books it, sends the invite, and offers two alternatives when the time is taken.
Call-back details
Name, call-back number read back in groups, and a low-confidence flag when a detail could not be confirmed, so a person checks it.
Your stack
ElevenLabs Conversational AI, Make.com, Microsoft 365, a phone number through Twilio. Speech-to-text on Deepgram where available.
How it is built
The agent runs on ElevenLabs with a short, strict script: one question at a time, short answers, stop when the caller interrupts. Two tools connect it to your systems through Make: one validates the email (format and the domain’s mail records), the other checks the calendar and books the appointment.
Demo
A browser demo, where you talk to the agent and watch the booking appear in the calendar, is available on request.